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FAQ

  • Do you provide training and technical support?

    Yes—we offer on-site commissioning support, operator training, remote diagnostics, and optional Annual Maintenance Contracts (AMC) to ensure optimal performance throughout the system’s lifetime.
  • Is the system reliable in extreme weather?

    Systems can be engineered to IP54/IP55 standards and operate in temperatures from -20°C to +55°C. Coastal sites use marine-grade corrosion protection (C5-M), while desert sites add dust filters and enhanced cooling. Critical components (batteries, controllers) are best housed in climate-controlled enclosures for long-term reliability.
  • Can the system connect to the grid? Can I sell electricity back?

    Technically yes—with bidirectional inverters and grid-compliant protection—but selling power depends on local regulations and utility policies. In regions allowing “net metering” or feed-in tariffs, the system can charge during low tariffs and discharge/sell during peaks, improving ROI.
  • How much space does the system require?

    It depends on system size. For example, a 100 kW diesel + 200 kWh battery + 50 kW PV system typically needs:
    Generator room/container: ~6m × 3m
    Battery enclosure: ~3m × 2.5m (or a standard 20ft container)
    PV array: ~300–400 m² (flat-mounted)
    Wind turbines require additional clear space. Layout should be optimized per site constraints.
  • If the solar panels or wind turbine fail, will the system still work?

    Yes. The system is designed with redundancy—if solar or wind fails, the diesel generator and batteries can still supply power independently or together, ensuring critical loads stay online. It will automatically operate in a degraded but functional mode.
  • Can the system run automatically? Do I need an operator on-site?

    Yes—the system is fully automated via an Energy Management System (EMS) that intelligently dispatches sources based on load, weather, and tariffs. Remote monitoring and alerts are standard. Most installations require no full-time operator—only periodic inspections.
  • How long do the batteries last, and how often do they need replacement?

    Lithium-ion batteries typically last 8–12 years (or 8,000+ cycles at 95% depth of discharge); lead-acid lasts 3–6 years. Actual lifespan depends on cycling depth, ambient temperature, and BMS quality. Budgeting for battery replacement during system design is recommended.
  • Can the system run without any diesel at all?

    Technically possible, but it would require oversized solar + massive battery storage—making it very costly and risky during prolonged cloudy/rainy periods. In practice, keeping diesel as a “backup” is more economical and reliable. The goal is to maximize renewables and minimize diesel, not eliminate it entirely.
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   FLAT/RM 1019B 10/F LIVEN HOUSE NO.61-63 KING YIP STREET KWUN TONG, Hongkong, China.
   +86-59188003341
    info@diypowers.com
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